Privacy Policy - Chapybara

Alpha System ("we," "our," or "us") operates the Chapybara API service ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Data Controller

The data controller for your information is Alpha System. For any privacy-related questions, please contact us at suporte@alphasystem.dev.

2. Information We Collect

2.1 Personal Information You Provide

Account Information: Name, email address, and encrypted password.
Communication Data: Support requests and feedback you send to us.

2.2 Information Collected Automatically

API Usage Data: Request timestamps, endpoints accessed, response times, and error rates.
Technical Information: IP addresses, user agent strings, and device information.
Log Data: Server logs and security events.
Cookies: We use essential cookies for session management, authentication, and security.

3. How We Use Your Information

We use your information to:

Provide and Maintain the Service: Operate our APIs and dashboard.
Manage Your Account: Handle authentication and access control.
Ensure Security: Monitor for fraud, prevent unauthorized access, and protect our infrastructure.
Improve Our Service: Analyze usage patterns to optimize performance and user experience.
Communicate with You: Send service updates, security alerts, and respond to support requests.
Comply with Legal Obligations: Fulfill legal and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell your personal data. We may share your information only in these circumstances:

Service Providers: With trusted vendors who help us operate our service, such as cloud hosting providers for our server infrastructure.
Legal Requirements: When required by law, court order, or government request.
Safety and Security: To protect our rights, property, or the safety of our users.
Business Transfers: In connection with a merger or acquisition (with prior notice).

5. Data Security

We use industry-standard security measures, including TLS/SSL encryption, access controls, and regular security audits to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Data: Retained while your account is active and for 30 days after deletion.
API Usage Logs: Anonymized and retained for up to 1 year for analytics.

7. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information.
Rectification: Correct inaccurate or incomplete information.
Deletion: Request the deletion of your account and personal data.
Portability: Request your data in a machine-readable format.

You can exercise these rights through your account dashboard or by contacting us at suporte@alphasystem.dev. We will respond within 30 days.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and, if significant, via email.

11. Contact Information

If you have questions about this Privacy Policy, please contact us:

Support: suporte@alphasystem.dev